Roof Rack SuperStore
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Privacy & Policy

About Our Privacy Policy

Roof Rack Superstore Pty. Ltd. respects your privacy. We do not sell or rent your personal information to third parties. We use your information to better identify products that may be of interest to you and other customers and to support and enhance our relationship and communication with you . At any time you may contact Roof Rack Superstore with any questions or concerns that you have about this policy. Please direct any Privacy Policy-related communication to sales@roofracksuperstore.com.au


Your Personal Information

To serve you better and understand your needs and interests, Roof Rack Superstore Pty. Ltd. collects, exports, and uses personal information with adequate notice and consent, along with required filings with data protection authorities, when applicable. The types of personal information you provide to us on certain pages may include contact information such as your name, address, telephone number, and email address; financial information such as your credit card number; and other unique information such as user IDs and passwords, billing and transaction information, product and service preferences, and contact preferences.

If you choose to use a tell-a-friend program on our site, we will ask you for your friend’s e-mail address and automatically send your friend a one-time e-mail inviting your friend to visit the site. Roof Rack Superstore Pty. Ltd. uses and stores this information only for the purpose of sending this one-time e-mail and to provide tell-a-friend message blocking, where available.

Please be aware that by subscribing to Roof Rack Superstore Pty. Ltd. you will receive marketing emails.


Cookies and IP Numbers

The Roof Rack Superstore Pty. Ltd. privacy policy shows our firm commitment to customer privacy. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.

We use cookies for other purposes such as site personalisation. You can reject cookies and still use the Roof Rack Superstore site, however, it will disable the ability for the site to recognize your cart, your account and any personalisation efforts.


External Links

This site contains links to other sites. Roof Rack Superstore Pty. Ltd. is not responsible for the privacy practices or the content of such Web sites.


Address Information

Our site uses an order form for customers to request information, products and services. We collect visitor's contact information including but not limited to addresses, email addresses, phone numbers and financial information (account or credit card numbers). Contact information is used to provide information about our company, and promotional material from some of our partners to our customers. The customer's contact information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings. Information is gathered by Roof Rack Superstore Pty. Ltd. for the sole benefit of Roof Rack Superstore Pty. Ltd.

Our online surveys ask visitors for contact information (typically the customer's email address) and demographic information (like their post code, age). We use contact data from our surveys to send the user promotional material from Roof Rack Superstore Pty. Ltd.


Contests

We run contests on our site in which we ask visitors for contact information (typically the customer's email address) and demographic information (like their post code, age, or income level).

We use contact data from our contests to send users promotional material from Roof Rack Superstore Pty. Ltd. and at times, some of our partners. The customer's contact information is also used to contact the visitor when necessary (i.e. when someone wins a contest.) Users may opt-out of receiving future mailings; see the choice/opt-out section below. Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.


Security

Roof Rack Superstore Pty. Ltd. is committed to data security. Roof Rack Superstore Pty. Ltd. uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. When Roof Rack Superstore Pty. Ltd. transmits sensitive information (such as a credit card numbers), Roof Rack Superstore Pty. Ltd. protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details are encrypted using 168bit 3DES encryption.


User Content

Any comments, reviews, posts, feedback, questions, answers, notes, messages, images, video, audio, materials, ideas, suggestions or other communications you submit to Roof Rack Superstore Pty. Ltd. are not private or proprietary. By submitting User Content on or through the Roof Rack Superstore web site, you grant Roof Rack Superstore Pty. Ltd. an irrevocable, royalty-free, worldwide, perpetual right and license to use, copy, modify, display, archive, store, distribute, reproduce and create derivative works based upon such User Content, in any form, media, software or technology of any kind now existing or developed in the future.

By submitting such User Content on or through Roof Rack Superstore Pty. Ltd., you are confirming that

(a) you are the sole author of the User Content and the User Content originated with you and not copied in whole or in part from any other work;

(b) you have obtained all necessary permissions associated with the User Content, including without limitation permissions relating to copyrights, trademarks, rights of publicity and/or rights of privacy; and

(c) the User Content does not contain hate speech or profanity and is not libelous, obscene or otherwise in violation of this Agreement, and

(d) that you are not a Legal Minor and have the legal right and capacity to enter into and comply with these Terms.

By submitting any such User Content on or through the Roof Rack Superstore web site, you grant Roof Rack Superstore Pty. Ltd. permission to use your name, alias and any other information (as provided by you) to attribute such User Content to you. Without limiting the generality of the previous sentence, and subject to our Privacy Policy, you authorize Roof Rack Superstore Pty. Ltd. and its affiliates to share the User Content across all affiliated Web sites, and to use your name and any other information in connection with its use of such User Content. You also grant Roof Rack Superstore Pty. Ltd. and its affiliates the right to use any material, information, ideas, concepts, know-how or techniques contained in such User Content. We are not responsible for the similarity of any of our Content or programming in any media to User Content submitted by you. Any and all rights granted in this section are granted without the need for any compensation to you in any form. User Content does not reflect the views of Roof Rack Superstore Pty. Ltd., and does not represent or guarantee the truthfulness, accuracy, completeness, timeliness or reliability of any User Content, nor endorses or supports any opinions expressed in any User Content. In no event shall Roof Rack Superstore Pty. Ltd. have or be construed to have any responsibility or liability for or in connection with any User Content.

If we determine, in our sole discretion, you or any User Content you submit violates this Agreement, we reserve the right, at any time, without notice and without limiting any and all other rights we may have under this Agreement, to

(a) refuse to allow you to submit further User Content,

(b) remove and delete your User Content,

(c) revoke your registration and right to use the User Content Submission Features and

(d) use any technological, legal, operational or other means available to enforce the terms of this Agreement, including, without limitation, blocking specific IP addresses or deactivating your registration, access using your e-mail address, your user name and password.

ROOF RACK SUPERSTORE PTY. LTD. DOES NOT ENDORSE THE USER CONTENT, IS NOT RESPONSIBLE FOR THE USER CONTENT AND SPECIFICALLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY (INCLUDING, WITHOUT LIMITATION, PERSONS WHO MAY USE OR RELY ON SUCH USER CONTENT) FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY USER CONTENT PROVIDED THROUGH THIS WEB SITE.


Information We Share With Others

Roof Rack Superstore Pty. Ltd. will not sell or rent your personal information to a third party. We sometimes employ other companies and individuals to perform functions on our behalf. For example, hosting our website, providing marketing assistance, providing search results and links, analysing data, etc. These third parties have access only to personal information needed to perform these functions, but may NOT use it for other purposes and they are required to maintain the confidentiality of your information.


Opting Out

You may elect not to receive on-line or off-line communication from us. To stop receiving Roof Rack Superstore Pty. Ltd. emails or catalogs, please email us on unsubscribe@roofracksuperstore.com.au